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Amazon Marketplace Developer Council Founding Member

The #1 Rated Feedback & Reviews Software in the Amazon Selling Partner Appstore

Source: sellercentral.amazon.com Date: 9/15/2022

Trusted by tens of thousands of Amazon sellers in over 100 countries and across 17 Amazon marketplaces.

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Reputation management for professional sellers

We created FeedbackFive® to solve one simple problem: automating Amazon feedback and review requests.
Since 2009, we've been doing just that and a whole lot more.

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Take Back Your Day

Build your business
Automated Amazon feedback and review requests get the results you need without the time commitment.

Streamline your Amazon reputation management
Monitor your listings and get review alerts to identify issues without constantly checking your listings.
Discover Automation 

Product reviews in FeedbackFive

Monitor Amazon Reviews

Simply choose which products you'd like to monitor with FeedbackFive to start getting detailed review data for your ASINs as well as competing ASINs.

Filter and analyze feedback and reviews in the tool or with a CSV export to track trends over time.
More about Review Monitoring

90-day review analytics for ASINs tracked in FeedbackFive

See the Impact of Your Requests

View all of your Amazon reviews, feedback, and ratings in one place with detailed analytics, including top-reviewed products.

Quickly understand the impact that your FeedbackFive requests make on your ratings with campaign-level details.
Explore Analytics

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Get Alerts for New Ratings

You have to act fast to provide an exceptional customer experience. Get Amazon feedback and review alerts via SMS or email. If a buyer has a negative experience, you'll know right away so you can try to resolve the issue. You can also bundle FeedbackFive with SellerPulse's Amazon listing alerts to monitor and protect your brand on Amazon.
More About Alerts

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The FeedbackFive Difference

Your success matters to us
We know what a difference the right product review strategy can make for your business. We’re here to help you every step of the way, from deciding which template to use to making sure you understand how to get the most out of your FeedbackFive experience.
Get answers ASAP
You're busy, and we're here to make your life easier. Our highly responsive Customer Success team is available to answer any questions over live chat, phone, or email. You can also find detailed explanations of our features and tutorials for how to use them in our help center.
Andrew Gardner

It's pretty gratifying to see those ratings climb, and it definitely confirms for me the wisdom of my investment in FeedbackFive. I'm getting almost 5 times the product review ratings that I was getting when I was manually requesting reviews from my customers, without all that work!
-Andrew Gardner

Choose the FeedbackFive plan that's right for you.

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Feedback & Reviews

Starting at
$24/mo
  • Request a Review Automation
  • Custom Email Requests
  • Email Analytics
  • Review Monitoring & Analytics
  • Feedback & Review Alerts
  • Unlimited International Marketplaces ?
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Starting at
$34/mo
All FeedbackFive features PLUS:
  • Search Suppression Notifications
  • Hijacker and Adult Flag Alerts
  • Buy Box Alerts (Won, Lost/Suppressed)
  • Listing Status Changes
  • Title, Image, and Brand Name Changes

Access All Features With Any Plan

Amazon Messaging

  • Amazon-compliant review automation
  • Customizable email templates
  • Set campaign rules and timing
  • Exclude refunded orders

Support and Training

  • Onboarding and account reviews
  • Chat, email, and phone support
  • Detailed help center
  • Support in English and Chinese

Reputation Monitoring

  • Feedback and review alerts
  • Reporting and analytics
  • Sales and orders data
  • Feedback resolution workflow

Account Management

  • Unlimited users
  • Link one seller account per region
  • Connect up to 17 Amazon marketplaces
  • Agency plans available
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FAQs

What are you waiting for?

Build a plan and get started today!

Free Trial. 100% Amazon Compliant.