What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

FeedbackFive Drives 20% Increase in Positive Feedback

FeedbackFive Drives 20% Increase in Positive Feedback

Amazon store owners often find themselves wearing many hats. Managing everything from inventory to customer engagement can be tough for one person. We recently talked to Jonathan Pearl at the Sellers’ Conference in Pennsylvania about his experiences with FeedbackFive. He manages eCommerce for the Heavy Duty Store and Cook Iron in Rochester, NY.

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How Amazon Feedback Works

How Amazon Feedback Works

Are you a new Amazon seller who is trying to figure out how Amazon feedback works?

No worries! We’re here to help you. (In fact, we’ve been helping Amazon merchants be successful with feedback since 2009.

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Tips for Protecting Your Private-Label Brand on Amazon

Tips for Protecting Your Private-Label Brand on Amazon

You’ve made the strategic decision to develop a private-label brand for the Amazon marketplace. This obviously gives you the upper hand in many ways, especially when it comes to owning the Buy Box.

However, private-label selling does come with its share of added responsibilities – in particular, reputation management.

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