What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
How many emails do you send in a day? If you’re like most people, that number is probably a lot. When you think about it, the tone of your messages largely depends on who will be reading it. Something that is appropriate for your friends is probably going to be different from what you send to a coworker.
Just moments into the interview, you knew Jimmy would make a great summer intern.
For starters, Jimmy is majoring in business management with a minor in web design. He’s also passionate about Amazon – so much so, in fact, that he named his dorm room hamster “Bezos.”
Seller feedback allows Amazon buyers to provide their perspective regarding the buying experience associated with an order. As an Amazon merchant, you probably already know that seller feedback is an important metric that can impact your business, from earning the trust of future buyers to improving your odds of winning the Buy Box. In this blog post, we’ll share several best practices related to seller feedback and feedback solicitation.
If you’re a relatively new seller on the Amazon marketplace, you might be trying to understand how Amazon customer feedback works.
For example, what’s the difference between a “review” and “feedback”? Does a customer’s rating remain public after it has been published? How does all of this impact my sales revenue?