What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
Your Amazon customers are kind of like trick-or-treaters – and, by default, I guess that makes you the homeowner.
Here’s what I mean.
Trick-or-Treaters Expect the Best
The increase in online shopping during the holiday season is good news for Amazon sellers. Not only does the fourth quarter (Q4) mean an increase in revenue, it’s also a great time to take advantage of those extra sales to solicit seller feedback and product reviews. We recently hosted a webinar on optimizing your automated email campaigns in FeedbackFive to take …
I recently had the opportunity to sit down with Sandra Auer and Becky Owings, Online Customer Experience Specialists at Plow & Hearth, a US-based retailer with a corporate office in Madison, Virginia. They have the monumental job ofmonitoring and assessing the customer shopping experience, resolving issues and making recommendations for improvement to internal …
So, you’ve been experimenting with a product bundling strategy on the Amazon marketplace. Sales are starting to pick up, but you’re still struggling to generate enough reviews. You suspect that receiving more high-quality reviews would cause order volume to go through the roof. (You’re probably right!) What should you do? In this post, we’ll explore how a tool like FeedbackFive can help you engage more reviewers.