What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

Does Amazon Send Notifications for Negative Ratings?

Does Amazon Send Notifications for Negative Ratings?

Does Amazon send notifications for negative reviews or feedback?

If you sell on the Amazon marketplace, you’ve probably asked yourself this question at least once. Perhaps there’s a setting in your Seller Central account that you just need to enable. Or, perhaps it’s simply not possible.

Boost Email Effectiveness with the Three C’s

Boost Email Effectiveness with the Three C’s

Crafting the perfect email takes practice and may even involve some trial and error before you get things right. While FeedbackFive users can take advantage of the default messages available in the tool, sending custom messages can go a long way towards motivating customers to leave valuable feedback. Still, it can be hard to know where to begin.

Seller-Fulfilled & FBA Feedback Management

Seller-Fulfilled & FBA Feedback Management

Being an FBA seller does not prevent you from participating in the Merchant Fulfilled Network (MFN). In fact, there are many savvy sellers who strategically benefit from both models. Call it a "hybrid" approach or whatever you like, a mix of FBA and...

Shortcut Tags: What They Are and Why You Should Be Using Them

Shortcut Tags: What They Are and Why You Should Be Using Them

FeedbackFive users know that the tool is equipped with many incredible features designed to enhance the email campaign creation experience for both sellers and customers. Ideally, feedback and product review requests will not only be compelling but will also include all of the information needed to make it as easy as possible for buyers to leave a rating.

One remarkably helpful feature is shortcut tags.

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