What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative/neutral feedbacks received and monitor trends. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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AUTOMATE EMAILS

CUSTOMIZE CAMPAIGNS

RECEIVE ALERTS

MANAGE FEEDBACK

REQUEST REVIEWS

ANALYZE METRICS

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Request Amazon Product Reviews

In addition to seller feedback, FeedbackFive allows merchants to request Amazon product reviews. Sellers can build custom solicitation rules using our Email Campaign feature to tailor subject lines and messaging for each of their products.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

Customer Reviews: Are You Using The Right Language?

Customer Reviews: Are You Using The Right Language?

Whether you’ve recently started selling on Amazon or are an experienced merchant, you probably know that there are guidelines for everything. You may also realize that having customer reviews is extremely important to the success of your eCommerce business. It can be a little intimidating, therefore, to know how to strike the right balance when requesting customer reviews.

3 Lesser-Known Features in FeedbackFive

3 Lesser-Known Features in FeedbackFive

If you’ve been using FeedbackFive for a while, chances are you have already identified some of the ways in which our tool can help you grow your business and online reputation. While you might think that you’ve got a handle on all it has to offer, the software is jam-packed with utilities that you may have overlooked.

As a busy Amazon merchant, you should be getting the most out of your FeedbackFive experience. Here are three lesser-known features that can help you take your email solicitation efforts to the next level.

​​[Solved] How to Sort, Filter & Download Amazon Feedback

​​[Solved] How to Sort, Filter & Download Amazon Feedback

As an Amazon seller who values feedback from buyers, you’re always looking for new ways to measure satisfaction. Exporting feedback data from your Seller Central account seems like a logical place to start, but is that even possible? If so, how?

In this post, we’ll explore two common ways that sellers extract and analyze Amazon feedback data.

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