What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

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Feedback Solicitation Best Practices

Feedback Solicitation Best Practices

Seller feedback allows Amazon buyers to provide their perspective regarding the buying experience associated with an order. As an Amazon merchant, you probably already know that seller feedback is an important metric that can impact your business, from earning the trust of future buyers to improving your odds of winning the Buy Box. In this blog post, we’ll share several best practices related to seller feedback and feedback solicitation.

The Different Forms of Amazon Customer Feedback

The Different Forms of Amazon Customer Feedback

If you’re a relatively new seller on the Amazon marketplace, you might be trying to understand how Amazon customer feedback works.

For example, what’s the difference between a “review” and “feedback”? Does a customer’s rating remain public after it has been published? How does all of this impact my sales revenue?

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