What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

Amazon Gratitude: It’s a Two-Way Street

Amazon Gratitude: It’s a Two-Way Street

Every Amazon seller wants positive feedback – and lots of it. The reasons for this are quite obvious: positive feedback leads to a better reputation, more Buy Box clicks and an eventual uptick in order volume. Positive feedback also makes the seller feel good.

How to Track Amazon Product Reviews: Manual vs. Automated

How to Track Amazon Product Reviews: Manual vs. Automated

So, you’re trying to figure out how to track Amazon product reviews.

Perhaps you’re the owner of a private-label Amazon brand. Perhaps you’re a self-publishing author. Or perhaps you’re an eBay merchant looking for the next big thing to sell.

No matter who you are, tracking Amazon product reviews can add value to your business.

Canadian Private-Label Seller Doubles Sales with FeedbackFive

Canadian Private-Label Seller Doubles Sales with FeedbackFive

Trevor Hamon started selling on the Amazon marketplace about a year ago, but he’s no stranger to eCommerce. A few years ago, a friend introduced him to the concept of drop shipping and he quickly rose to the ranks of Bronze Level Top Seller on eBay.com. We recently had a chance to chat with Trevor and learn about how he uses FeedbackFive.

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