What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

What’s Hiding Under the Tree?

What’s Hiding Under the Tree?

You hop out of bed, race down the steps and dart through the living room to the decorated tree. It’s Christmas morning, and you’re eleven years old.
To your great delight, Santa was generous to you once again. Packages of all shapes and sizes fill every corner of the room. You gleefully imagine what goodies await you, and you’re confident there’s no coal in your immediate future. After all, you’ve been a very, very good kid this year.

FeedbackFive to Support Amazon Australia

FeedbackFive to Support Amazon Australia

The highly anticipated Amazon.com.au marketplace recently launched. Today, we’re happy to announce that we are adding Amazon.com.au to the list of supported marketplaces for FeedbackFive.

Australia’s eCommerce industry is growing quickly, and we’re excited to see Amazon.com, Inc. (“Amazon”) expanding to a new continent! (Next up, Antarctica?)

UK Seller Creates Private Label Treasure

UK Seller Creates Private Label Treasure

Five years ago, two former accounting professionals decided to become business partners, and GoTrovo Treasure Hunt Game was born.

We recently had the opportunity to talk with Jo about everything from launching this private-label business on the Amazon marketplace to managing product reviews.

Feedback Request Amazon: Tips for Asking the Right Way

Feedback Request Amazon: Tips for Asking the Right Way

Looking for best practices on requesting Amazon feedback?

As with anything else on Amazon.com, there are certain dos and don’ts to live by. After all, the last thing you want to do is annoy customers or get suspended by Amazon.

In this post, we’ll share some tips for asking for feedback – the right way.

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