What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
Amazon reviews can make (or break) an author. In an age when the vast majority of eBooks (and a colossal share of paper books, too) are purchased via Amazon.com, smart authors and publishing companies pay close attention to what’s being said about their titles. In this post, we’ll explore an easy (and free!) way to monitor your book’s reputation on the Amazon marketplace.read more
Do you know an Amazon seller who is looking for a better way to solicit seller feedback and manage product reviews? Did you know that you can earn a free $25 credit for referring that seller to FeedbackFive?
In this blog post, we’ll share how our rewards program works.read more
We all know that Q4 is the busiest time of year for Amazon sellers. Each new holiday season brings a record-setting number of Buy Box clicks, which also (hopefully) translates into record-setting profitability for third-party merchants like you.
With this inevitable surge in sales volume, smart sellers use Q3 as a time to prepare for the equally inevitable uptick in Amazon chatter – that is, an increased volume of seller feedback and product reviews.read more
Sellers invest big bucks in automatic repricing software and other tools that edge out competitors for the Buy Box. While an aggressive pricing strategy is in most sellers’ playbooks, competitor product monitoring is a lesser-known tactic that can yield major dividends.read more