What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

Tips for Complying with the Amazon Review Incentivization Policy

Tips for Complying with the Amazon Review Incentivization Policy

Most sellers are at least somewhat aware that Amazon.com, Inc. (“Amazon”) prohibits the incentivization of customer reviews. Problem is, some sellers are simply too busy to audit their existing business processes and ensure compliance with these rules. Although they may not be intentionally breaking the rules, ignorance is no excuse. After all, the last thing a seller wants to do is get banned from the world’s top eCommerce marketplace.

Connect at the Right Time: Campaign Options

Connect at the Right Time: Campaign Options

Sending a feedback solicitation request at just the right time can make an enormous impact on your Amazon seller feedback rating. Similarly, a well-timed product review request can help you catapult sales to the next level.

FeedbackFive offers flexible campaign timing options to allow you to manage both of these actions automatically.

Why Do Some Amazon Reviews Disappear?

Why Do Some Amazon Reviews Disappear?

If you’re a private-label merchant, you probably watch your Amazon reviews like a hawk. After all, product reviews are increasingly important in today’s Amazon-centric eCommerce ecosystem. Shoppers love to read them, and smart merchants like you understand the positive impact they can have on Amazon SEO.

With such a keen eye for reviews, you’ve probably experienced a few circumstances when reviews disappear. In this post, we’ll explore three specific reasons why Amazon reviews disappear.

Drop Your Price, Win the Buy Box & Score Feedback

Drop Your Price, Win the Buy Box & Score Feedback

Merchants frequently ask the question, “How can I get more Amazon feedback?”

Clearly, there are several possible answers to this question. For many sellers, the most common solution involves the implementation of a proactive feedback solicitation tool (such as FeedbackFive). However, such an approach depends on having a critical mass of Amazon orders.

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