What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
Amazon product reviews can give you insight like nothing else. After all, where else can you get unfiltered information about what buyers think about your products?
Listening to your customers helps you continue to stock quality products and deliver an optimal experience. It also highlights any problems or issues with your products that need to be addressed.read more
“I don’t need a feedback automation tool. Soliciting for Amazon feedback doesn’t take that much of my time, and I even kind of enjoy it.”
Does this sound like you?
In this article, I’m going to challenge the status quo when it comes to your feedback solicitation process.read more
To commemorate eComEngine’s 10th anniversary, we recently asked our customers to share a FeedbackFive memory with us.read more
Amazon store owners often find themselves wearing many hats. Managing everything from inventory to customer engagement can be tough for one person. We recently talked to Jonathan Pearl at the Sellers’ Conference in Pennsylvania about his experiences with FeedbackFive. He manages eCommerce for the Heavy Duty Store and Cook Iron in Rochester, NY.read more