What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, and even manage Amazon product reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
There’s no doubt that FeedbackFive is an incredible tool. All of our plans offer FBA sellers access to great features, such as feedback and product review management, email templates, ready-to-go campaigns and our stellar self-service Help Center.
While this will certainly give you more control over your business, moving up to the Pro plan or higher will unlock even more potential!
It’s the most wonderful time of the year. Well, almost! The fourth quarter is nearly upon us which means it’s time to start preparing. As an Amazon seller, you will know that the holiday season is an incredible opportunity to boost sales and build your brand but one thing could seriously derail your success — a bad reputation.
Recently, Feedvisor’s Andrew McGonnigle hosted eComEngine’s Colleen Quattlebaum and Liz Fickenscher for the latest webinar in their “Ask the Amazon Experts” series.
When was the last time you were truly “delighted” by someone or something?
In my experience, being delighted usually involves an unexpected surprise. Something outside of the ordinary – in a really good way.
Crafting the perfect email takes practice and may even involve some trial and error before you get things right. While FeedbackFive users can take advantage of the default messages available in the tool, sending custom messages can go a long way towards motivating customers to leave valuable feedback. Still, it can be hard to know where to begin.