What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

How to Report an Abusive Review to Amazon

How to Report an Abusive Review to Amazon

As both a consumer and an entrepreneur, you know that reviews matter. In fact, the quality and number of ratings an Amazon seller receives can substantially affect their success. In business, you will always have customers who had a bad experience and, of...

Use Auto Exclusions to Tailor Feedback Solicitation

Use Auto Exclusions to Tailor Feedback Solicitation

As an Amazon merchant, you already know that, in this industry, you've got to be great at multitasking. It can be time-consuming to solicit feedback so, in a bid to improve efficiency, you’ve started using FeedbackFive. After all, word-of-mouth praise from...

An Introduction to Buy Shipping

An Introduction to Buy Shipping

Amazon’s Buy Shipping service allows sellers to purchase shipping labels individually or in bulk at discounted rates from UPS and FedEx and at USPS Commercial Plus rates from the USPS directly through Seller Central or the Merchant Fulfillment API. Sellers can also use the service to ship and confirm orders as well as track shipments. In this post, we’ll provide an overview of Buy Shipping.

Play by the Rules

Play by the Rules

There’s a lot of information out there for Amazon merchants who are hoping to grow their businesses. Some of it is fantastic, some…not so much. In fact, there are some self-proclaimed Amazon experts who will teach you how to game the system for better short-term results. In the end, this can put your account in jeopardy and potentially cause irreparable damage to your Amazon seller reputation.

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