What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Meet FeedbackFive

Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Manage Amazon Product Reviews

In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

Order Exclusions: Opt-Out “Hack”

Order Exclusions: Opt-Out “Hack”

FeedbackFive has been helping sellers build their Amazon reputations since 2009. We’ve always focused on providing a quality service that is compliant with Amazon policies. We believe that maintaining positive interactions with buyers is key to continued success on the Amazon marketplace.

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Amazon Feedback Comments: Tips for Deciphering Them

Amazon Feedback Comments: Tips for Deciphering Them

Most sellers realize that poor star ratings can jeopardize Buy Box position and, in some cases, create friction with Amazon.com, Inc. (“Amazon”). But what about the comments that go along with the star rating? Aside from damaging the merchant’s ego, do they have any lasting impact? If so, what should sellers do to systematically analyze and decipher them?

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Amazon Seller Feedback: 5 Important Things to Know

Amazon Seller Feedback: 5 Important Things to Know

If you’ve stumbled upon this article, you’re probably trying to figure out how to get more Amazon seller feedback. Amazon feedback is important to sellers for many reasons. In addition to helping you build a positive reputation, it also impacts your Buy Box position and relationship with Amazon.

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