What is FeedbackFive?
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?
FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative and neutral feedbacks received, monitor trends, request removal of negative feedbacks, and even manage Amazon Product Reviews. If you’re searching for Amazon feedback software, look no further than FeedbackFive.
Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.
Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.
Manage Amazon Product Reviews
In addition to managing feedback, FeedbackFive allows merchants to manage Amazon Product Reviews. Sellers can build custom solicitation rules using our Email Campaign feature. Merchants can even upload a list of ASINs that they wish to track. Receive real-time email alerts to be notified of new reviews.
Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.
From The Blog
Most customers don’t leave feedback on the Amazon marketplace. It’s just a simple fact. As we discussed in our previous post, there are certainly steps that you can take to increase the likelihood of getting Amazon feedback. However, even in the best case...
We love helping Amazon merchants get five-star reviews. We love it even more when merchants take the time to rate our FeedbackFive service. With thousands and thousands of customer service interactions with sellers worldwide, we’re pretty proud of our 4.9 star...
Feedback is a numbers game. The more you sell, the more opportunities to ask for feedback. The more times you ask (within reason), the more likely you are to get it. However, if you ask at the wrong time or with the wrong message, you might actually do yourself a...
Your Amazon feedback score is arguably your most important intangible asset. Negative feedback puts your account health at risk. Lack of feedback causes you to miss the Buy Box. Simply stated, you need positive feedback – and lots of it. FeedbackFive has the...