What is FeedbackFive?

Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. What is your strategy for getting more feedback on Amazon?

FeedbackFive is the industry’s leading feedback management tool, designed specifically for Amazon merchants. Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores. Merchants use our software-as-a-service (SAAS) to automatically solicit feedback from customers, review negative/neutral feedbacks received and monitor trends. If you’re searching for Amazon feedback software, look no further than FeedbackFive.

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Automate Your Feedback Solicitation

Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time

Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Request Amazon Product Reviews

In addition to seller feedback, FeedbackFive allows merchants to request Amazon product reviews. Sellers can build custom solicitation rules using our Email Campaign feature to tailor subject lines and messaging for each of their products.

Convert Feedback into New Revenue

The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

From The Blog

​​[Solved] How to Sort, Filter & Download Amazon Feedback

​​[Solved] How to Sort, Filter & Download Amazon Feedback

As an Amazon seller who values feedback from buyers, you’re always looking for new ways to measure satisfaction. Exporting feedback data from your Seller Central account seems like a logical place to start, but is that even possible? If so, how?

In this post, we’ll explore two common ways that sellers extract and analyze Amazon feedback data.

Use Email Campaign Analytics to Send The Right Message

Use Email Campaign Analytics to Send The Right Message

As an Amazon seller, it’s important to know whether your email campaigns are effective. After all, soliciting feedback is a vital part of any business plan since every happy customer who provides a positive rating boosts your seller reputation. This can, of course, grow brand awareness, increase sales and help you win the Buy Box more often.

When to Override Your Automated Feedback Workflows

When to Override Your Automated Feedback Workflows

Leveraging automated feedback solicitation rules can deliver significant value to your Amazon business. In addition to reducing hours of manual labor from your busy work life, feedback automation delivers a scalable solution for confirming the satisfaction of each customer.

As with any rule, however, there are always exceptions.

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