Whether you’re an experienced seller or just starting out, building and maintaining your reputation on Amazon will play a huge role in your success. Today’s savvy buyers know to look for reviews before making online purchases which is why having great feedback is so vital to the health of your business.
Whether you’ve recently started selling on Amazon or are an experienced merchant, you probably know that there are guidelines for everything. You may also realize that having customer reviews is extremely important to the success of your eCommerce business. It can be a little intimidating, therefore, to know how to strike the right balance when requesting customer reviews.
If you’ve been using FeedbackFive for a while, chances are you have already identified some of the ways in which our tool can help you grow your business and online reputation. While you might think that you’ve got a handle on all it has to offer, the software is jam-packed with utilities that you may have overlooked.
As a busy Amazon merchant, you should be getting the most out of your FeedbackFive experience. Here are three lesser-known features that can help you take your email solicitation efforts to the next level.
As an Amazon seller who values feedback from buyers, you’re always looking for new ways to measure satisfaction. Exporting feedback data from your Seller Central account seems like a logical place to start, but is that even possible? If so, how?
In this post, we’ll explore two common ways that sellers extract and analyze Amazon feedback data.
As an experienced Amazon seller, you know that soliciting feedback is extremely important. Not only can you gain valuable insight into what your customers think about your goods and services, but it’s also an integral part of building your brand.
As an Amazon seller, it’s important to know whether your email campaigns are effective. After all, soliciting feedback is a vital part of any business plan since every happy customer who provides a positive rating boosts your seller reputation. This can, of course, grow brand awareness, increase sales and help you win the Buy Box more often.
Leveraging automated feedback solicitation rules can deliver significant value to your Amazon business. In addition to reducing hours of manual labor from your busy work life, feedback automation delivers a scalable solution for confirming the satisfaction of each customer.
As with any rule, however, there are always exceptions.
Most sellers already understand the correlation between Amazon reviews and an item’s visibility on the world’s largest eCommerce marketplace. Simply put, obtaining a critical mass of authentically satisfied buyers can cause an item to gain rapid success, fueling a virtuous cycle of revenue growth and additional reviews.
Granted, not every buyer is destined for total satisfaction.
Did you know that people are 323% more likely to succeed at following directions when receiving text and illustrations rather than just text? By incorporating images into your emails to Amazon buyers, you can increase your likelihood of receiving seller feedback or product reviews.
FeedbackFive makes it easy to include product images with a link to your seller feedback or product review page in emails to buyers, which are sent through Buyer-Seller Messaging.
There’s no doubt that FeedbackFive is an incredible tool. All of our plans offer FBA sellers access to great features, such as feedback and product review management, email templates, ready-to-go campaigns and our stellar self-service Help Center.
While this will certainly give you more control over your business, moving up to the Pro plan or higher will unlock even more potential!