Feedback Solicitation Best Practices

Feedback Solicitation Best Practices

Seller feedback allows Amazon buyers to provide their perspective regarding the buying experience associated with an order. As an Amazon merchant, you probably already know that seller feedback is an important metric that can impact your business, from earning the trust of future buyers to improving your odds of winning the Buy Box. In this blog post, we’ll share several best practices related to seller feedback and feedback solicitation.



How to Turn Negative Reviews into an Asset

How to Turn Negative Reviews into an Asset

Negative reviews can really hurt.
If you’re a private-label seller, you know exactly what I’m talking about. For starters, customer reviews are an important factor in an item’s visibility on the Amazon marketplace. Amazon is obsessed with making its shoppers happy, which is why higher-rated products often have the upper hand in the search results.



Getting Great Amazon Feedback Takes More Than Luck

Getting Great Amazon Feedback Takes More Than Luck

Are you struggling to get consistent Amazon feedback? Have you found yourself searching the ground for a lucky shamrock or other good luck charm?

The truth is, it takes more than luck to get great Amazon feedback. As Thomas Jefferson once said, “I’m a great believer in luck and I find the harder I work, the more I have of it.” But you don’t have to work too hard if you have the right toolkit. A service like FeedbackFive can take all the hassle out of feedback management.



Be Proactive About Book Reviews

Be Proactive About Book Reviews

You’ve spent months (years!?) carefully crafting every word, patiently navigating the editing and printing process and, finally, you’ve reached the promised land – your book is on the Amazon marketplace. The hard part is over, right?

The truth is that once your labor of love becomes available to the masses, most of what happens next is beyond your control. Your friends and family may have raved about your talent, but will unbiased readers feel the same way?


Custom FeedbackFive Campaigns: Why This Tailored Approach Works

Custom FeedbackFive Campaigns: Why This Tailored Approach Works

FeedbackFive is an automation tool with a purpose – to solicit feedback. This doesn’t mean, however, that the interaction can’t feel warm and personal while accomplishing that goal. In fact, you’re more likely to actually get a response if you do more than send a standard, plain-vanilla message.

One of the best ways to elevate your game and develop a rapport with customers is to create custom campaigns.