Feedback Solicitation Works: Here’s Proof

Feedback Solicitation Works: Here’s Proof

Many Amazon sellers have been concerned about the future of feedback solicitation since Amazon.com, Inc. (“Amazon”) began allowing buyers to opt out of non-critical communication from merchants. Some have started thinking things like Is feedback solicitation really worth it? and Is this even allowed by Amazon?

The answer to both questions is yes, absolutely. Read on for a more in-depth look at why.



Feedback Love: Sellers Share Their Favorite Ratings

Feedback Love: Sellers Share Their Favorite Ratings

Receiving an especially thoughtful comment from a happy customer can absolutely make your day. I know, because I was definitely smiling after receiving these wonderful seller feedback stories from FeedbackFive customers! I reached out to ask about favorite feedbacks because Valentine’s Day is fast approaching and I wanted to showcase some great seller feedback on the blog. (Since customers are always in a hurry, I took the liberty of cleaning up any punctuation oversights in the feedbacks.)




Can Customers Change their Amazon Reviews?

Can Customers Change their Amazon Reviews?

It’s 7:02 on Monday morning, and you’re feeling a little groggy after a very busy weekend.

On Saturday, your oldest son had a basketball tournament in Chattanooga. Your youngest son’s piano recital consumed all of Sunday afternoon. And, of course, you always find time to answer customer questions – even when you’re away from the office.



Tips for Complying with the Amazon Review Incentivization Policy

Tips for Complying with the Amazon Review Incentivization Policy

Most sellers are at least somewhat aware that Amazon.com, Inc. (“Amazon”) prohibits the incentivization of customer reviews. Problem is, some sellers are simply too busy to audit their existing business processes and ensure compliance with these rules. Although they may not be intentionally breaking the rules, ignorance is no excuse. After all, the last thing a seller wants to do is get banned from the world’s top eCommerce marketplace.


Connect at the Right Time: Campaign Options

Connect at the Right Time: Campaign Options

Sending a feedback solicitation request at just the right time can make an enormous impact on your Amazon seller feedback rating. Similarly, a well-timed product review request can help you catapult sales to the next level.

FeedbackFive offers flexible campaign timing options to allow you to manage both of these actions automatically.