As an Amazon seller, it’s important to know whether your email campaigns are effective. After all, soliciting feedback is a vital part of any business plan since every happy customer who provides a positive rating boosts your seller reputation. This can, of course, grow brand awareness, increase sales and help you win the Buy Box more often.
Leveraging automated feedback solicitation rules can deliver significant value to your Amazon business. In addition to reducing hours of manual labor from your busy work life, feedback automation delivers a scalable solution for confirming the satisfaction of each customer.
As with any rule, however, there are always exceptions.
Most sellers already understand the correlation between Amazon reviews and an item’s visibility on the world’s largest eCommerce marketplace. Simply put, obtaining a critical mass of authentically satisfied buyers can cause an item to gain rapid success, fueling a virtuous cycle of revenue growth and additional reviews.
Granted, not every buyer is destined for total satisfaction.
Did you know that people are 323% more likely to succeed at following directions when receiving text and illustrations rather than just text? By incorporating images into your emails to Amazon buyers, you can increase your likelihood of receiving seller feedback or product reviews.
FeedbackFive makes it easy to include product images with a link to your seller feedback or product review page in emails to buyers, which are sent through Buyer-Seller Messaging.
There’s no doubt that FeedbackFive is an incredible tool. All of our plans offer FBA sellers access to great features, such as feedback and product review management, email templates, ready-to-go campaigns and our stellar self-service Help Center.
While this will certainly give you more control over your business, moving up to the Pro plan or higher will unlock even more potential!
It’s the most wonderful time of the year. Well, almost! The fourth quarter is nearly upon us which means it’s time to start preparing. As an Amazon seller, you will know that the holiday season is an incredible opportunity to boost sales and build your brand but one thing could seriously derail your success — a bad reputation.
Recently, Feedvisor’s Andrew McGonnigle hosted eComEngine’s Colleen Quattlebaum and Liz Fickenscher for the latest webinar in their “Ask the Amazon Experts” series.
When was the last time you were truly “delighted” by someone or something?
In my experience, being delighted usually involves an unexpected surprise. Something outside of the ordinary – in a really good way.
Crafting the perfect email takes practice and may even involve some trial and error before you get things right. While FeedbackFive users can take advantage of the default messages available in the tool, sending custom messages can go a long way towards motivating customers to leave valuable feedback. Still, it can be hard to know where to begin.
Does Amazon send notifications for negative reviews or feedback?
If you sell on the Amazon marketplace, you’ve probably asked yourself this question at least once. Perhaps there’s a setting in your Seller Central account that you just need to enable. Or, perhaps it’s simply not possible.