Amazon Feedback Rating: Why It Matters

Amazon Feedback Rating: Why It Matters

Amazon merchants are graded in a number of areas. Order defects, cancellation rates, return satisfaction and on-time shipping are just a few of the seller metrics that Amazon.com, Inc. (“Amazon”) keeps close watch over. With so many benchmarks to track, what makes a...



Refresher Guide for Feedback Frenzy Month

Refresher Guide for Feedback Frenzy Month

The holiday rush is over, and you’ve had some time to take stock of your business and prepare for continued success in 2017. But did you make the most of your prosperous holiday season? Amazon marketplace customers have a 90-day window (from the order date) to leave...