Customer Reviews: Are You Using The Right Language?

Customer Reviews: Are You Using The Right Language?

Whether you’ve recently started selling on Amazon or are an experienced merchant, you probably know that there are guidelines for everything. You may also realize that having customer reviews is extremely important to the success of your eCommerce business. It can be a little intimidating, therefore, to know how to strike the right balance when requesting customer reviews.


3 Lesser-Known Features in FeedbackFive

3 Lesser-Known Features in FeedbackFive

If you’ve been using FeedbackFive for a while, chances are you have already identified some of the ways in which our tool can help you grow your business and online reputation. While you might think that you’ve got a handle on all it has to offer, the software is jam-packed with utilities that you may have overlooked.

As a busy Amazon merchant, you should be getting the most out of your FeedbackFive experience. Here are three lesser-known features that can help you take your email solicitation efforts to the next level.






Amazon Reviews & the Product Detail Page

Amazon Reviews & the Product Detail Page

Most sellers already understand the correlation between Amazon reviews and an item’s visibility on the world’s largest eCommerce marketplace. Simply put, obtaining a critical mass of authentically satisfied buyers can cause an item to gain rapid success, fueling a virtuous cycle of revenue growth and additional reviews.

Granted, not every buyer is destined for total satisfaction.


Boost Your Emails with Call-to-Action Buttons

Boost Your Emails with Call-to-Action Buttons

Did you know that people are 323% more likely to succeed at following directions when receiving text and illustrations rather than just text? By incorporating images into your emails to Amazon buyers, you can increase your likelihood of receiving seller feedback or product reviews.

FeedbackFive makes it easy to include product images with a link to your seller feedback or product review page in emails to buyers, which are sent through Buyer-Seller Messaging.


Unlimited Features

Unlimited Features

There’s no doubt that FeedbackFive is an incredible tool. All of our plans offer FBA sellers access to great features, such as feedback and product review management, email templates, ready-to-go campaigns and our stellar self-service Help Center.

While this will certainly give you more control over your business, moving up to the Pro plan or higher will unlock even more potential!


Preparing for Q4: Why Reputation Matters

Preparing for Q4: Why Reputation Matters

It’s the most wonderful time of the year. Well, almost! The fourth quarter is nearly upon us which means it’s time to start preparing. As an Amazon seller, you will know that the holiday season is an incredible opportunity to boost sales and build your brand but one thing could seriously derail your success — a bad reputation.

Recently, Feedvisor’s Andrew McGonnigle hosted eComEngine’s Colleen Quattlebaum and Liz Fickenscher for the latest webinar in their “Ask the Amazon Experts” series.