Feedback Love: Sellers Share Their Favorite Ratings

Feedback Love: Sellers Share Their Favorite Ratings

Receiving an especially thoughtful comment from a happy customer can absolutely make your day. I know, because I was definitely smiling after receiving these wonderful seller feedback stories from FeedbackFive customers! I reached out to ask about favorite feedbacks because Valentine’s Day is fast approaching and I wanted to showcase some great seller feedback on the blog. (Since customers are always in a hurry, I took the liberty of cleaning up any punctuation oversights in the feedbacks.)




Plow & Hearth: A Lesson in Exemplary Customer Service [Case Study]

Plow & Hearth: A Lesson in Exemplary Customer Service [Case Study]

I recently had the opportunity to sit down with Sandra Auer and Becky Owings, Online Customer Experience Specialists at Plow & Hearth, a US-based retailer with a corporate office in Madison, Virginia. They have the monumental job ofmonitoring and assessing the customer shopping experience, resolving issues and making recommendations for improvement to internal …