Plans

Monthly Emails
# of Campaigns
Email Analytics
Users Included
Stores Included
Extra Store Fee
Email Overage Fee
Support

ENTERPRISE

STARTING AT

$59
per month
  • Unlimited

  • Yes

  • Unlimited

  • 5

  • $10

  • $0.0075 or less

  • Advanced Support

Free Trial

All plans include:

Feedback management
Product review management
Ready-to-go email templates
Automated email campaigns

And More

ENTERPRISE

STARTING AT

$59
per month
  • Monthly Emails

  • Unlimited Campaigns

  • 10 Free ASINs

  • 5 Stores Included

  • $10 Extra Store Fee

  • $0.0075 or less Email Overage Fee

  • And More

Free Trial

All plans include:

Feedback management
Product review management
Ready-to-go email templates
Automated email campaigns

And More

ENTERPRISE

STARTING AT

$59
per month
  • Monthly Emails

  • Unlimited Campaigns

  • 10 Free ASINs

  • 5 Stores Included

  • $10 Extra Store Fee

  • $0.0075 or less Email Overage Fee

  • And More

Free Trial

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Plan Details

FEATURE

Free

Basic

Pro

Enterprise

Awesome support in the self-service Help Center
Reputation management
Works with Amazon FBA accounts
Ready-to-go feedback and review campaigns
Build eye-catching email templates with our intuitive email wizard
Include targeted links for buyers to leave feedback or reviews
Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr seller accounts
Manually exclude orders from solicitation
Intuitive reputation management dashboard
Basic timing capabilities (time of day, days after order, etc.)
Send emails manually
Advanced support (email, chat, phone)
Unlimited users
Advanced timing capabilities (days after delivery or after feedback received)
Email analytics
Toggle between multiple marketplace accounts
Manage billing for multiple marketplaces on one account
Complete history of FeedbackFive activity for each order
Custom email designer
Call to action buttons
“Exclude by Email” – Avoid soliciting unhappy customers without ever leaving your own inbox
Negative feedback alerts (text and/or email)
View, search and filter all feedback
Automated workflow for resolving feedback issues
Create custom campaigns
Create SKU-specific emails or add SKU-specific messages
Advanced rules and exclusions (Checkout by Amazon, Late Orders, Refunded Orders, Out of Country, Feedback Received, Repeat Buyer, SKU)
Send different emails for FBA/non-FBA
Unlimited campaigns for maximum automation
Personalized kick-start session with a feedback expert
One professionally designed email by a Certified FeedbackFive Email Designer ($399 value)

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Plan Details

FEATURE

Feedback & product review management
Free
Basic
Pro
Enterprise
Supports Amazon.com, com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr seller accounts
Free
Basic
Pro
Enterprise
Awesome support in the self-service Help Center
Free
Basic
Pro
Enterprise
Unlimited users
Free
Basic
Pro
Enterprise
Advanced support (email, chat, phone)
Free
Basic
Pro
Enterprise
Negative feedback and review alerts (text and/or email)
Free
Basic
Pro
Enterprise
Call to action buttons
Free
Basic
Pro
Enterprise
Automated workflow for resolving feedback issues
Free
Basic
Pro
Enterprise

Advanced timing capabilities (days after delivery or after feedback received)
Free
Basic
Pro
Enterprise
Email analytics
Free
Basic
Pro
Enterprise
Advanced rules and exclusions (Checkout by Amazon, Late Orders, Refunded Orders, Out of Country, Feedback Received, Repeat Buyer, SKU)
Free
Basic
Pro
Enterprise
Unlimited campaigns for maximum automation
Free
Basic
Pro
Enterprise
One professionally designed email by a Certified FeedbackFive Email Designer ($399 value)
Free
Basic
Pro
Enterprise

Try FeedbackFive for Free