Select the plan that’s right for you:

per month
  •  Includes 250 emails
  • Feedback and Product Review management
  • Supports .ca,,, .de, .es, .in, .it and .fr

per month
  •  Includes 750 emails
  • Create global SKU exclusion workflows
  • Access to all features in Basic plan
per month
  • Includes 5,000 emails
  • *Additional emails $0.005 per email
  • Access to all features, including feedback removal tools.
per month
  • Includes 20,000 emails
  • *Additional emails $0.004 per email
  • Access to all features, including feedback removal tools.


Even more emails? Contact us at 1-800-518­-1706 or at [email protected] for Enterprise pricing information.


Still not sure? We also offer a forever free “Lite Plan” with 50 emails per month.


Plan details

Emails per month502507501,5005,00020,000
Feedback and Product Review management
Email creation wizard (customize your email text and add your logo!)
Professionally-designed email templates
Feedback link can be added automatically to make leaving feedback easy
Manually exclude any order from receiving a feedback email
Supports, .ca, .mx,, .de, .es, .in, .it and .fr seller accounts
Include link for customers to leave a product review
Dashboard has metrics and graphs that are configurable to different time periods
Multiple accounts can be managed with one login
Each account can have multiple logins
Email limit enforced so that you won’t exceed daily limits
Select a specific time of day to send your email solicitations
Time emails to be sent a certain number of days after the Order Date
Option to send any email manually
Permanently exclude individual buyers from future solicitation
Quickly see when orders have been solicited or will be solicited
Easily pause your solicitations
Quick, friendly customer support and advice
Create SKU-specific Product Review Requests
Add product images to review solicitations
Ready-to-go Campaigns and templates for Seller Feedback and Product Review Requests
Create and send up to three different emails
Prioritize the send order of emails easily
Send feedback requests for FBA orders
Automatically exclude orders for certain SKUs (items)
Exclude by Email – Avoid soliciting unhappy customers without ever leaving your own inbox    
Receive automatic email notification when negative or neutral feedback is received   
Receive text alerts when negative or neutral feedback is received
Create an unlimited number of Custom Campaigns
Send up to 5 different emails per order
Send Product Review Requests after receiving positive feedback
Create Custom Rules for Feedback Received, Fulfillment Channel, SKUs, Repeat Buyers, and more
Automatically exclude orders based on various criteria (Checkout by Amazon, Late Orders, Out of Country, Feedback Received, Repeat Buyer, SKU)
Orders that have received feedback easily excluded (Enhanced Feedback Access setup required for positive feedback)   
Custom Email Designer   
View and track all feedback with easy to use search and filter capabilities   
Tools to help manage neutral and negative feedback (includes sending removal requests to buyers)   
Create SKU-specific emails or add SKU-specific messages for certain products
Time emails to be sent a certain number of days after the Delivery Date, the Feedback Date, or another email
Send different emails for FBA/non-FBA and 2nd solicitations
Cost per monthFREE$9.99$19.99$29.99$49.99$99.99
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