Whether you’ve recently started selling on Amazon or are an experienced merchant, you probably know that there are guidelines for everything. You may also realize that having customer reviews is extremely important to the success of your eCommerce business. It can be a little intimidating, therefore, to know how to strike the right balance when requesting customer reviews.
Most sellers already understand the correlation between Amazon reviews and an item’s visibility on the world’s largest eCommerce marketplace. Simply put, obtaining a critical mass of authentically satisfied buyers can cause an item to gain rapid success, fueling a virtuous cycle of revenue growth and additional reviews.
Granted, not every buyer is destined for total satisfaction.
It’s the most wonderful time of the year. Well, almost! The fourth quarter is nearly upon us which means it’s time to start preparing. As an Amazon seller, you will know that the holiday season is an incredible opportunity to boost sales and build your brand but one thing could seriously derail your success — a bad reputation.
Recently, Feedvisor’s Andrew McGonnigle hosted eComEngine’s Colleen Quattlebaum and Liz Fickenscher for the latest webinar in their “Ask the Amazon Experts” series.
When was the last time you were truly “delighted” by someone or something?
In my experience, being delighted usually involves an unexpected surprise. Something outside of the ordinary – in a really good way.
Does Amazon send notifications for negative reviews or feedback?
If you sell on the Amazon marketplace, you’ve probably asked yourself this question at least once. Perhaps there’s a setting in your Seller Central account that you just need to enable. Or, perhaps it’s simply not possible.