Intuitive Amazon Feedback Request Software
Amazon buyers have a 90 day window to leave feedback after a transaction. That’s 90 days when you can either wait for buyers to leave positive ratings or, instead, be proactive. You have no control over how, when, or if Amazon sends feedback requests to your customers. But with FeedbackFive you can control what message is sent to your customers and when it is sent.
FeedbackFive gives you the power to manage your own reputation. The system’s simple, yet powerful feedback management dashboard lets you view, monitor, and track negative and neutral feedback. With FeedbackFive, you can reach out to customers with personalized emails. Our product empowers merchants to quickly and efficiently manage their reputations within the centralized, easy-to-use dashboard. Since the system is entirely cloud-based, you can access the system from any web-enabled device.
To illustrate the full functionality of our feedback dashboard, let’s take a look at its main features. Please click the button below to jump ahead to a specific section.
- Manage your feedback solicitation preferences
- View negative and neutral feedbacks received
- Request customer feedback removals
From the dashboard’s home page, you can see emails that are ready to be sent, view negative/neutral feedback received, request removal of negative ratings, and track important metrics. Continue on with the tour to learn more about these features.