Ensure Satisfaction With Less Effort

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Follow Up With Dissatisfied Buyers

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As an Amazon merchant, your feedback score is the main factor that first-time customers use to judge the reliability of your services. Therefore, it’s easy to see why negative and/or neutral ratings can turn off potential buyers and harm your chances of making a sale. If you do happen to receive an unfavorable rating, FeedbackFive is here to help.

Remember, a buyer’s willingness to change their feedback will depend upon how well you take care of the problem, so good customer service is always a must. Once you have addressed the buyer’s concerns, FeedbackFive’s simple click-and-send tool makes it easy to reach out to customers and ensure total satisfaction. Within minutes, you can create personalized emails containing a link that takes customers directly to the Amazon feedback page. Your customers can click the link and choose the reason for updating the feedback.

If you are ready to take control of your Amazon seller rating, begin your free trial of FeedbackFive. FeedbackFive is completely cloud-based, which means there is no software for you to install or maintain. Simply sign up, log in and set your preferences. In a matter of minutes, you can begin to proactively manage your seller reputation.

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